What guests loved:

Love the gardens and pool! Breakfast buffet starts at 5:30am.

Areas for improvement:

Nothing

What guests loved:

Beautiful gardens, lovely hotel reception area. Staff was responsive and helpful. Breakfast was superb.

What guests loved:

The staff were absolutely incredible and very welcoming, especially Nesma! The food was also just perfect and the hotel has a fantastic breakfast

Areas for improvement:

The cleanliness is an issue. I had to change my bed sheets after a weird smell and the shower and sink was a bit gross. I tried to clean the sink a bit and it worked which tells me that they just ne...

What guests loved:

All staff encountered were respectful and so nice. Breakfast was buffet style with omelette and pancake stations. Vast selection to choose from. WiFi strong. Pool very nice. Super close to Luxor templ...

Areas for improvement:

You can kind of see the wear and tear, age of the room.

What guests loved:

The staff was so accommodating and helpful. The grounds were beautiful! The semi formal restaurant in the colonial building was excellent!! We stayed here 3 years ago and feel like this time everythin...

Areas for improvement:

Pool side food pretty much like European pricing. The AC in the bedroom didn’t work as well as the AC in the suite sitting area.

What guests loved:

--Price/quality ratio: This Pavilion wing of the hotel shares all the gorgeous private garden, pool, super professional staff, and restaurants with the Sofitel Winter Palace hotel. Hence, you can enj...

Areas for improvement:

Nothing.

What guests loved:

This hotel is off from the main road which is great because of the privacy from vendors and people trying to sell services. The hotel grounds are beautiful and the staff were very nice. I would highly...

What guests loved:

Booking was for my parents celebrating their Ruby Anniversary. Luxurious and relaxing two-night stay here. Facilities were clean. Pool in particular was lovely. Would recommend to anyone traveling thr...

What guests loved:

the garden is very beautiful and the pool is also very nice

Areas for improvement:

the staff, specially in the breakfast is a disaster , talk loud, are rude, argue among each other, in short are not prepared to work in a hotel. The front desk , they give the impression of just waki...

What guests loved:

The room is very classy and clean. The best part of the hotel is the garden area - beautifully maintained.